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SEO audit: www.it.com

it.com desktop preview
78 %
Update

Legend
OK
Error
Suggestion
Status
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Mobile devices

Mobile view
This website is optimal for mobile devices!
Tablet view
This website is optimal for tablet devices!
Mobile appearance
it.com mobil preview
it.com tablet preview
Mobile optimisation
Apple icon
Meta Tag (viewport tag, mobile devices)
Flash content

Google search result list preview

Google preview

IT-Service | it.com

www.it.com/
Customer support software that learns to solve problems.

Domain / URL audit

URL
Domain : www.it.com/
Length (characters) : 11
Alexa
Alexa does not have enough data about this website.
IP checking
The 52.85.140.43 ip address is not on the spam list.

Meta data

Keywords (meta keywords)
salesforce.com, salesforce, itdotcom, it.com, service cloud, zendesk, oracle right now, customer service, customer support, support tickets, support case, service requests, knowledge base, customer po

Error! Using “meta keywords” is meaningless! Google does not use it for ranking websites since 2009.
Description (meta description)
Customer support software that learns to solve problems.

Length (characters) : 56

Suggestion! The length of the meta description should be between 70 and 160 characters.
Open Graph Protocol
Excellent! The OG (Open Graph) protocol is set on this website.

image: https://www.it.com/images/og.jpg
image:width: 1200
image:height: 630

Dublin Core
Error! The website does not use the Dublin Core schema.

SEO audit: Content analysis

Language
We have found the language localisation: ”en”.
Title
IT-Service | it.com

Length (characters) : 19

Excellent! The title’s length is between 10 and 70 characters.
Text / HTML ratio
Ratio : 16%

Acceptable! The text / code ratio is between 15 and 25 percent.
Flash
Excellent! The website does not have any flash contents.
Frame
Excellent! The website does not use iFrame solutions.
Keywords cloud
study  improve  cases  agents  knowledge  problems  describe  reuse  datasheet  customer  serviceiq  time  product  them  create  learn  demand  how  recommender  case  ways  agent  solve  workflow  data  access  adaptive  integrated  visualize  customers  download  support  resolve  customers’  base  it-service 
Keywords consistency
Keyword Content Title Description (meta description) Headings (headings)
support 10
problems 9
knowledge 8
agent 6
customers 5
agents 5
Keywords (2 words) Content Title Description (meta description) Headings (headings)
knowledge agents 2
adaptive knowledge 2
case study 2
for support 2
customers’ problems 2
Headings (headings)
H1H2H3H4H5H6
16611000
Error! The number of H1 tag is more than 1.
Heading structure in the source code
  • <H1> it.com
  • <H1> it.com
  • <H1> IT-Service:
  • <H1> Addressing the Three Support Problems:
  • <H1> 1 Improve customer experience while reducing operational costs.
  • <H1> Recommender
  • <H2> for customers.
  • <H1> 2 Maintain an adaptive knowledge base in real time.
  • <H1> Agent Access
  • <H2> for support agents.
  • <H1> 3 Learn what problems your customers have and proactively resolve them.
  • <H1> ServiceIQ
  • <H2> for analysts.
  • <H1> Recommender
  • <H2> Resolution on demand.
  • <H3> Solve Customer Problems
  • <H3> Visualize and Quantify Deflection
  • <H3> Flexible Implementation
  • <H1> Agent Access
  • <H2> Collaboration on demand.
  • <H3> Workflow Integrated
  • <H3> Reuse Knowledge
  • <H3> Measure Agent Contribution
  • <H1> Agent Access Case Study
  • <H1> ServiceIQ
  • <H2> Data intelligence on demand.
  • <H3> Know What Your Problems Are
  • <H3> Find Ways to Improve Your Product
  • <H3> Discover Opportunities for Support
  • <H1> Is your knowledge base always up to date?
  • <H1> Our Customers Include:
  • <H3> Contact Us
  • <H3> Headquarters
  • Expand
Images
We found 3 images on this web page.

Alternate attributes for the following 3 images are missing. Search engines use "alt" tags to understand image content efficiently. We strongly recommend fixing this issue.

SEO audit: technology

Redirection (www / not www)
Excellent! The web address is accessible only in one version. The version without www is redirected to the version with www.
Favicon
Excellent! The website uses favicon.
Doctype
HTML 5
Encoding
Perfect! The character encoding is set: UTF-8.
Deprecated HTML
Excellent! No deprecated HTML tags are detected.
Printability
Suggestion! Unfortunately, no printer-friendly CSS found.
404 Page
The website has a 404 error page.
Checking the robots.txt file
The robots.txt file is missing!
Sitemap
Error! No sitemap found!
Google Analytics
The Google Analytics tracking code is missing.
Google Tag Manager
Suggestion! The website does not use the Google Tag Manager.
Email encryption
Warning! The website contains at least one unencrypted email address.
78%